It is always difficult to communicate bad news. Redundancies and terminations are the hardest but there are also budget cuts, restructuring and changes to roles and responsibilities. Learn the three essential steps of communicating bad news effectively to minimise conflict and trauma.
This highly successful library of 20 videos has won 13 international awards for excellence and creativity. The People Skills Video Training System provides a complete communication curriculum. Each video comes with a Leader's Guide. Download the A4 flyer