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About
Your customers need to hear the smile in your voice. When you communicate on the phone, you're speaking for your organization.
* Organize your call
* Take clear notes
* Speak clearly
* Listen
* Personalize
* Use the special words of courtesy.
* Organize your call
* Take clear notes
* Speak clearly
* Listen
* Personalize
* Use the special words of courtesy.
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- Topics
- Telephone Skills
- Video Running Time (minutes)
- 13:00
- Product Type
- Video
- Course ID
- 77
Leader's Guide
